horas177 Terms and Conditions: Your Account, Your Rights
These terms set out how your account works on horas177 — what we commit to, what applies to your transactions via OVO and QRIS, and where to go when something needs clarifying. Access and eligibility depend on local law and are available only where permitted in your region.
Account Access Rights
OVO & QRIS Transactions
Support Contact Paths
Policy Scope Clarity
KEBIJAKAN PLATFORM
How This Policy Applies to Your Account
By accessing horas177 and using any account feature — including wallet deposits via OVO or QRIS, browsing the games lobby, or contacting our support team — you are agreeing to the terms set out on this page. These terms apply to all account activity across desktop and mobile. We may update them from time to time; the current version is always shown here, and continuing to use the account after a change means you accept the revised terms. If you have questions about what changed, our support team is the right place to start. These terms do not override applicable local law. Where a provision is unenforceable under Indonesian law, that provision does not affect the rest of the terms, which continue to apply in full. Availability of any feature — including specific payment rails — depends on your region and on the rules in effect where local law permits.
OVO
OVO wallet transactions are covered under these terms. Deposit references, verification steps and transaction records are shown inside your account wallet section after login.
QRIS
QRIS payments follow the same account-level terms. Scan details, confirmation steps and transaction history are all visible in your account dashboard once you are logged in.
Account Wallet
Your account wallet is the central record for all fund movements. Any discrepancy in a transaction should be raised through the support channel listed on this page.
Policy Updates
When these terms change, the updated version appears here immediately. The date shown at the top of this section reflects the version currently in effect for your account.
RUANG LINGKUP KEBIJAKAN
What Falls Inside and Outside These Terms
Not every part of your experience on horas177 falls under these terms in the same way. Here is a clear breakdown of what is covered, what sits at the boundary, and what we do not control directly.
Account Access
Login, account registration, password recovery and session security are fully within scope. These terms define how your credentials are handled and what steps are available if access is interrupted.
Transactions
Deposits and withdrawals processed through OVO or QRIS are covered. The limits and verification instructions shown in your account wallet at the time of the transaction are part of these terms.
Site Content
Games from our content studios — including titles from PG Soft, Habanero and Spadegaming — are available subject to these terms. Content availability may vary depending on your region and local law.
Third-Party Services
Payment processors, e-wallet providers and external networks operate under their own terms. horas177 is not responsible for conditions set by OVO, QRIS infrastructure providers or any other third-party service connected to your transaction.
HAK PENGGUNA
Actions Available to You Under This Policy
Your account gives you several practical ways to manage your information and raise questions. You can review your full transaction history at any time by opening the wallet section after login — every OVO and QRIS movement is recorded there with a timestamp and status. If any account detail is incorrect, the account settings page shows the fields you can update directly; for changes that require verification, the support team will walk you through the steps shown in the request form. Raising a question about how your data is handled, or asking for a record of what we hold, is done through the support channel on this page. We aim to respond to account-related requests within a reasonable time, and the support team will confirm receipt of your message.
Review Your Records
Your transaction history, session log and account details are available under the account dashboard after login. No request is needed to view your own records — they are there when you open the wallet tab.
Correct Account Details
Personal details shown in your account profile can be updated through the settings page. Where a change requires identity verification, the form will show the documents needed before you submit.
Raise a Policy Question
If any part of these terms is unclear, or if you want to know what information we hold about your account, contact support via the channel listed in the Support section below. Include your account reference so we can respond accurately.
Request Account Support
For access issues, payment questions or anything else tied to these terms, the support team is available through live chat or email. The current contact paths are shown in the Support section of this page.
JALUR BANTUAN
Contact Paths for Policy Questions
If a term on this page raises a question you cannot resolve through your account settings, these are the routes to reach our team directly.
Live Chat
Open the chat widget from any page on horas177 while logged in. Describe your question and include your account reference number so the agent can pull up your record immediately.
Email Support
Send policy-specific questions to our support address, which is shown in your account profile under the Contact section. Include the transaction ID or account detail the question relates to.
Account Dashboard
Many policy-related steps — including reviewing terms you accepted, checking wallet records and updating contact details — can be handled directly from your dashboard without contacting support at all.
KEAMANAN AKUN
How We Handle Your Data and Account Security
Your account data is stored and handled in line with these terms and with applicable data-protection rules. Here is what that means in practice for the four areas that matter most to your account.
Data Handling
We collect only the account and transaction data needed to operate your wallet, process OVO and QRIS payments, and respond to support requests. We do not sell account data to third parties. The data we hold is described in the privacy section linked from your account dashboard.
Cookies and Session Data
Cookies keep your session active and remember your account preferences between visits. You can review and adjust cookie settings through your browser. Disabling session cookies will affect login continuity on both mobile and desktop.
Retention
Transaction records and account activity logs are retained for the period required by applicable law and our operating obligations. You may request a summary of retained data by contacting support with your account reference.
Requesting Changes
To request a correction to retained data, or to ask what records we hold, use the email support path listed in the Support section. We will confirm receipt and follow the steps set out in our data-handling process.
PERTANYAAN UMUM
Common Questions About These Terms
These are the questions we hear most often about how these terms apply to your account on horas177.
Where can I find the current version of these terms?
The version shown on this page is always the current one. If the terms have been updated since your last visit, the revised date appears at the top of the policy section. You do not need to contact support — the page is the live record.
Do these terms cover my OVO and QRIS transactions?
Yes. Any deposit or withdrawal processed through OVO or QRIS on horas177 falls under these terms. The specific limits and verification steps for each transaction are shown in your account wallet at the time you initiate the payment.
How do I correct information in my account?
Open the account settings page after login. Most personal details can be updated there directly. If a field requires identity verification before the change takes effect, the form will show exactly what documents to upload before you submit.
What happens if I disagree with a transaction record in my wallet?
Open your transaction history in the account dashboard and note the transaction ID and timestamp. Then contact support via live chat or email with those details. Our team will review the record and respond with the outcome of the check.
Can I ask what data horas177 holds about my account?
Yes. Send a data enquiry through the email support channel listed on this page, including your account reference. We will confirm receipt and provide a summary of the data categories we retain for your account within a reasonable period.
Do these terms change? Will I be notified?
We update these terms when needed. The current version is always shown here. Continuing to use your account after an update means you accept the revised terms. If a change affects how your wallet or transactions work, we recommend reviewing this page before your next session.