This page sets out the terms under which horas177 operates for users in Indonesia — covering how we handle your account data, what rights you hold, and how to reach us when something needs to change. Access to horas177 depends on local law and is available only where regulations in your region permit.
Account Access Policy
OVO & QRIS Transaction Terms
User Rights Under This Policy
Privacy and Data Handling
POLICY POSTURE
How Our Legal Terms Apply in Indonesia
horas177 operates as a member-access platform serving users in Indonesia where local law and regional eligibility permit. Our terms set out the relationship between you and the platform — specifically how your account is opened, maintained, and closed, and how transactions through OVO and QRIS are processed under our stated payment policy. We do not make claims about licence jurisdictions or regulatory authorities we cannot evidence; instead, we describe what we do, how we do it, and what recourse you have when questions arise. Payments processed through OVO and QRIS are subject to the transaction limits and verification steps displayed in your account wallet at the time of each transaction. If your region or payment method falls outside currently supported access conditions, the account creation flow will reflect that before you proceed. We handle your information in line with the data-handling principles described in the sections below. Where any clause here conflicts with applicable Indonesian law, the local legal requirement takes priority. Questions about these terms can be directed to our support team through the contact paths listed on this page.
OVO
OVO wallet transactions are subject to the verification and limit steps shown in your account at the time of deposit or withdrawal.
QRIS
QRIS payments follow standard scan-to-pay flows; the transaction record appears in your account wallet immediately after confirmation.
Account Eligibility
Access depends on your region and local law. The account registration flow will indicate eligibility before you submit personal details.
POLICY COVERAGE AREAS
What Falls Inside and Outside This Policy
Understanding the scope of these terms helps you know where to look when a question comes up. Our policy covers account access and transaction records directly. It does not extend to third-party services you link to your account, or to the independent terms of payment providers like OVO and QRIS, which are governed by their own agreements.
Account Access
Login, session management, password reset, and two-step verification steps are all governed by this policy. The current state of your access settings is shown in your account dashboard after login.
Transactions
Deposits and withdrawals through OVO and QRIS are covered under our transaction terms. Records of each transaction are visible in your wallet history inside the account.
Site Content
Game content from studios including PG Soft, Habanero, and Spadegaming is served under content licence terms. RTP information is shown only where the game or provider exposes it directly.
Third-Party Services
External payment providers, mobile network operators, and linked wallet services operate under their own terms. horas177 is not responsible for the policies or availability of those third-party platforms.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under This Policy
You hold specific rights over your account data and how it is used on horas177. These are not abstract entitlements — each one maps to a step you can take right now inside your account or through our support team. You can review the personal details tied to your account from the profile section after login. If any record is inaccurate, the account settings page provides a correction flow; for details that cannot be edited directly, our support team can process the change after verifying your identity. Transaction records, including OVO and QRIS payment history, are held in your wallet history and can be reviewed at any time. If you have a question about how your data is stored or used, submitting a written request through the support contact path on this page will get you a response from our policy team.
Review Your Records
Account profile details and transaction history — including all OVO and QRIS entries — are accessible from your logged-in dashboard. No request is needed to view your own records.
Correct Account Details
Edit basic account details directly from the profile settings page. For fields that are locked after verification, contact support with your account ID and the correction you need.
Raise a Policy Question
Submit questions about data use, retention, or account handling through the support contact route listed below. Our policy team responds to written queries about these terms.
Request Account Changes
Changes to linked payment methods, including your registered OVO or QRIS details, are handled through the payment settings section or via support if the in-account flow is unavailable.
POLICY CONTACT PATHS
How to Reach Us About These Terms
If a clause in these terms raises a question or a transaction record does not match what you expect, reaching our support team is straightforward. The contact routes below are the correct paths for legal and policy queries — not just general help.
Live Chat Support
Open the chat widget from any page inside your account. For policy and legal queries, describe the specific clause or transaction in question so our team can route your message to the right person.
Email Policy Team
Written requests about data handling, account corrections, or terms clarification can be sent through the email contact form on the support page. Include your account ID in the subject line.
Account Help Centre
The help centre inside your dashboard covers common account, wallet, and transaction questions with step-by-step answers. Check there first — many policy questions have a documented answer already.
DATA AND ACCOUNT SECURITY
How We Handle Your Data and Account Security
Account security and data handling are not afterthoughts at horas177 — they are built into how the platform runs from the moment you create an account. Your login credentials are stored in hashed form; we do not hold readable passwords at any point. Session activity is monitored and your account will prompt re-verification if access patterns change unexpectedly. Data we collect is used to run your account, process OVO and QRIS transactions, and respond to support requests — not for unrelated commercial purposes. You can ask what data we hold on your account at any time through the contact route above.
Cookie Handling
We use session cookies to keep your account login active and functional cookies to remember your preferences. The cookie settings panel, accessible from the footer, lets you review and adjust non-essential cookies.
Account Security
Password hashing, session tokens, and optional two-step verification are all active on your account. The security settings page shows your current configuration and lets you update verification methods.
Data Retention
Account and transaction data is retained for as long as your account is active and for the period required under applicable Indonesian law after closure. Your wallet history, including QRIS records, is part of that retained dataset.
Requesting Changes
To request correction or deletion of personal data beyond what account settings cover, contact the policy team in writing through the email route. Requests are handled in line with applicable local law.
COMMON LEGAL QUESTIONS
Questions About These Terms Answered
These are the questions our support team receives most often about legal terms, account rights, and data handling on horas177.
Does this legal policy apply to my account if I am in Indonesia?
Access to horas177 depends on local law and is available only where regulations in your region permit. If you completed account registration successfully, the terms on this page govern your account. If your region is not currently supported, the registration flow will indicate that before you proceed.
How do I see what personal data horas177 holds on my account?
Log in and open the profile section of your account dashboard. Your registered details, linked payment methods including OVO and QRIS, and transaction history are all visible there. For a formal data summary, submit a written request through the email contact route on this page.
Can I correct account details that were entered incorrectly?
Basic details can be updated from the profile settings page while logged in. Fields locked after identity verification — such as legal name or national ID — require a support request. Send your account ID and the correction to our team via the email contact route and we will process the change after verifying your identity.
What happens to my transaction history if I close my account?
Transaction records, including OVO and QRIS payment history, are retained for the period required under applicable Indonesian law after an account is closed. You can request a copy of your records before closing the account by contacting our support team through the help centre or email route.
How do I raise a formal question about how my data is used?
Send a written query through the email contact form on the support page. Include your account ID and describe the specific data use or clause you are asking about. Our policy team handles these requests and will respond with relevant information about how your account data is handled.
Are OVO and QRIS transactions covered by these legal terms?
Yes — deposits and withdrawals processed through OVO and QRIS fall under the transaction terms described on this page. Each transaction is recorded in your account wallet history. Note that OVO and QRIS also operate under their own provider terms, which apply independently of our platform terms.